Social Support and Job Stress in Female Police Officers: Full mediation from Work-Life Balance
DOI:
https://doi.org/10.35879/jik.v19i3.689Keywords:
social support, female police officers, work stress, work-life balanceAbstract
Women's dual roles as workers and housewives render them particularly susceptible to work stress. The objective of this study was to ascertain the role of work-life balance in female police officers. The research hypothesis posits that work-life balance plays a mediating role in the relationship between social support and work stress among female police officers. The present study employed a quantitative survey-cross-sectional design. The data were collected using a questionnaire disseminated via Google Form and subsequently distributed through social media with a purposive sampling technique. A total of 190 female police officers participated in the operation. The instruments employed in this study included the Revised-Multidimensional Scale of Perceived Social Support, the Work-Life Balance Scale, and the Job Stress Scale. The data analysis technique employed utilized the PROCESS macro model 4 mediation analysis by Hayes. The findings indicated that work-life balance effectively mediated the relationship between social support and work stress. This finding underscores the significance of social support, defined as the presence of conditions that promote effective work-life balance, in mitigating work stress among female police officers. The limitations and recommendations are delineated in the section's conclusion.Downloads
References
Anandari, M., Putri, A., & Rahayu, K. (2018). Peran work-life balance dan dukungan sosial terhadap stres kerja pada perempuan Bali yang bekerja di hotel bintang 4 di Kabupaten Badung. Jurnal Psikologi Udayana.
Asyura, M. (2024). Pengaruh Work Life Balance Terhadap Stres Kerja Pada Anggota Polri Di Polres Kota Payakumbuh [Diploma, Universitas Andalas]. http://scholar.unand.ac.id/473970/
Attiq, K., & Kristanto, R. S. (2024). Mengelola Stres Kerja Pada Generasi Z. VALUE, 5(2), 65–79. https://doi.org/10.36490/value.v5i2.1430
Bronfenbrenner, U. (1979). The ecology of human development: Experiments by nature and design. Harvard University Press.
Christensen, L. B., Johnson, R. B., & Turner, L. A. (2015). Research methods, design, and analysis (12th ed., global ed). Pearson.
Daawi, M. M., & Nisa, W. I. (2021). Pengaruh Dukungan Sosial terhadap tingkat Stres dalam Penyusunan Tugas Akhir Skripsi. Psikodinamika - Jurnal Literasi Psikologi, 1(1), 67–75. https://doi.org/10.36636/psikodinamika.v1i1.556
Gunawan, G. (2019). Reliabilitas Dan Validitas Konstruk Work Life Balance Di Indonesia. JPPP - Jurnal Penelitian Dan Pengukuran Psikologi, 8(2), 88–94. https://doi.org/10.21009/JPPP.082.05
Hani, A. F. (2020). Peran Work Life Balance terhadap Stres Kerja pada Polisi Wanita di Polda D.I.Yogyakarta [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/penelitian/detail/189369
Hayes, A. F., & Little, T. D. (2022). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach (Third edition). The Guilford Press.
Hidayat, A. B. G., & Rozana, A. (2021). Studi Deskriptif Work Family Conflict pada Polisi Wanita di Polrestabes Kota Bandung. Prosiding Psikologi, 6(2), 512–515. http://dx.doi.org/10.29313/.v6i2.23614
Ho, S. K., & Chan, E. S. (2017). Modification and validation of the multidimensional scale of perceived social support for Chinese school teachers. Cogent Education, 4(1), 1277824. https://doi.org/10.1080/2331186X.2016.1277824
Marecki, Ł. (2024). Impact of work-life balance on employee productivity and well-being. Journal of Management and Financial Sciences, 50. https://doi.org/10.33119/JMFS.2023.50.9
Medaris, A. (2023, November 1). Women say they’re stressed, misunderstood, and alone. https://www.apa.org/topics/stress/women-stress
Nugraha, P. S. A., & Rini, A. P. (2021). Hubungan Antara Dukungan Sosial dan Work Family Balance pada Anggota Polisi Wanita di Polda Jatim. Seminar Nasional Psikologi Dan Ilmu Humaniora (SENAPIH), 1(1), Article 1.
Nuramalia, Anwar, H., & Nurdin, M. N. H. (2023). Pengaruh Dukungan Sosial terhadap Work-Family Balance pada Polisi Wanita yang sudah Berkeluarga. Pinisi: Journal of Art, Humanity & Social Studies, 3(6), 203–210.
Nurhasanah, S. L. (2021). Keseimbangan Kehidupan Kerja Ditinjau dari Beban Kerja dan Dukungan Sosial Pada Polisi. Psikoborneo: Jurnal Ilmiah Psikologi, 9(3), 594. https://doi.org/10.30872/psikoborneo.v9i3.6512
Oktarina, T. D., Cahyadi, S., & Susanto, H. (2021). Adaptasi Revised-Multidimensional Scale of Perceived Social Support pada Guru di Kota Bandung. Jurnal Kependidikan: Jurnal Hasil Penelitian Dan Kajian Kepustakaan Di Bidang Pendidikan, Pengajaran Dan Pembelajaran, 7(2), 289. https://doi.org/10.33394/jk.v7i2.3259
Olivia, D. R., & Frianto, A. (2020). Peran Social Support Dalam Work Family Conflict Terhadap Stres Kerja: Sebuah Studi Literatur. Jurnal Ilmu Manajemen : Universitas Negeri Surabaya, 8(2), 494–505.
Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32(2), 160–177. https://doi.org/10.1016/0030-5073(83)90145-9
Prasinta, C., & Widyastuti, W. (2022). The Relationship Between Social Support and Work Stress on Married Female Police in Sidoarjo Regency: Hubungan Antara Dukungan Sosial dengan Stres Kerja pada Polisi Wanita yang Sudah Menikah di Kabupaten Sidoarjo. Indonesian Journal of Education Methods Development, 17(3). https://doi.org/10.21070/ijemd.v19i.651
Putro, T. A. D., Ajeng, N., & Qomariyah, O. (2020). Stres Kerja, Keterlibatan Kerja, dan Intensi Turnover Pada Generasi Milenial. Psikostudia : Jurnal Psikologi, 9(2), 154. https://doi.org/10.30872/psikostudia.v9i2.3837
Rojuaniah. (2020). Dampak work-life balance, konflik peran dan stres kerja terhadap kepuasan kerja pada wanita berperan ganda. [Artikel]. https://digilib.esaunggul.ac.id/dampak-worklife-balance-konflik-peran-dan-stress-kerja-terhadap-kepuasan-kerja-pada-wanita-berperan-ganda-14550.html
Sarafino, E. P., & Smith, T. W. (2011). Health psychology: Biopsychosocial interactions (Seventh edition). Wiley.
Sarah, S. (2018). Pengaruh stres kerja dan kepuasan kerja terhadap psychological well-being pada polisi wanita [bachelorThesis, Fakultas Psikologi UIN Syarif Hidayatullah Jakarta]. https://repository.uinjkt.ac.id/dspace/handle/123456789/44124
Sari, R., & Maulida, St. N. (2021). Konflik Peran Ganda Dan Stres Kerja Polisi Wanita Di Polda Sulawesi Selatan. Jurnal Administrasi Negara, 27(3), 228–248. https://doi.org/10.33509/jan.v27i3.1613
Schafer, J., Dunlap, B., Mancini, M., & Linhorst, D. (2024). Gender discrimination and family stressors: Perceptions and experiences of women police officers. Policing: A Journal of Policy and Practice, 18, paae027. https://doi.org/10.1093/police/paae027
Shabrina, Elisabet Mediana Putri, Hildegardis Patricia Loko Wewa, Salwa Tazkia F, & Tugimin Supriyadi. (2024). Dampak Stress Kerja Terhadap Kesejahteraan Mental Anggota Kepolisian. Observasi : Jurnal Publikasi Ilmu Psikologi, 2(3), 282–293. https://doi.org/10.61132/observasi.v2i3.513
Undang-Undang Republik Indonesia Nomor 2 Tahun 2002 tentang Kepolisian Negara Republik Indonesia. Indonesia
Werenfridus, Hartoyo, A., & Basith, A. (2023). Pengaruh Dukungan Sosial Terhadap Stres Kerja Pada Guru Sekolah Dasar. Jurnal Pendidikan Dasar Indonesia, 8(2), 47–51.
Zellawati, A., & Fasha. (2021). Work-life balance pada anggota polisi wanita Polres Salatiga ditinjau dari dukungan sosial keluarga. Jurnal Image: Universitas AKI Semarang, 1(2), 48–58.
Zimet, G. D., Dahlem, N. W., Zimet, S. G., & Farley, G. K. (1988). The Multidimensional Scale of Perceived Social Support. Journal of Personality Assessment, 52(1), 30–41. https://doi.org/10.1207/s15327752jpa5201_2
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Jurnal Ilmu Kepolisian
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
